Novel Privacy Policy

Last Updated: December 16, 2023

1. Introduction

Welcome to Novel. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our application and services.

2. Information we collect

We collect various types of personal information:

  • Identification Data: Your name and email address, collected during the sign-up process.
  • Location Data: Approximate location derived from your IP address to track unique views on user profiles.
  • Professional Profile Data: Includes professional details, documents, media files, and video profiles.
  • Journal: Information related to your job applications, project bids, consulting initiatives, pitches, and outreach efforts managed and tracked via our platform.
  • Usage Data: This encompasses analytics data about how you interact with our services, such as pages visited, features used, and time spent on the app.
  • Payment information: For the paid plan we collect your billing address, transaction information, and Stripe identification number.
  • Communication Data: Includes any communication you have with us, such as emails, support tickets, and social media messages.

3. Purpose of Data Collection

Your data is used for:

  • Service Provision: To offer and maintain our application's functionality.
  • Analytics: To analyze service usage and improve user experience.
  • Direct Marketing: For our own marketing purposes, though we ensure this is done with respect for your privacy and spam laws. No data is shared with third parties for marketing.

4. Data Storage and Security

Your data is securely stored on Amazon S3 cloud storage services, located in the United Arab Emirates. We employ robust security measures, including:

  • Data Encryption: Both in transit and at rest to protect your data from unauthorized access.
  • Access Controls: Strict access controls are in place to ensure only authorized personnel can access your data.
  • Regular Audits: To ensure ongoing security compliance.
While we strive to implement robust security measures, it's important to recognize that no system or network, including our own, can be absolutely safeguarded against incidents like destruction, loss, unauthorized alteration, or disclosure of collected and stored information. If you suspect that your information might be at risk, we strongly encourage you to contact us immediately. [email protected]

5. Data Sharing and Disclosure

We do not sell or rent your personal data. Data may be shared with service providers (e.g., cloud storage) under strict data processing agreements. We may disclose your data if required by law.

6. User Rights and Control

You have the right to:

  • Access: Request a copy of your personal data.
  • Edit: Modify any incorrect or outdated information.
  • Delete: Request the deletion of your data.
  • Opt-Out: While essential data collection for service provision cannot be opted out of, we aim to provide more user control in future updates.

7. International Data Transfers

While our servers are in the United Arab Emirates, data transfer over the Internet can be global. We ensure that international data transfer complies with relevant data protection laws.

8. Cookies and Tracking

We use cookies solely for authentication purposes. No third-party tracking cookies are used.

9. Policy Updates

Any changes to this policy will be communicated via email and updated on our platform.

10. Contact Information

For privacy concerns, please contact us at [email protected]